Amy Kenigsberg
Amy Kenigsberg is co-founder & principal consultant of K2 Global Communications, with expertise in inbound marketing, public relations, social media, and content marketing.
Generating leads is only half the battle. The other half is closing those deals.
With so many different vendors ups and solutions, your sales process must stand out. Providing clear, consistent, and concise sales-enablement content can help you close more deals.
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Topics:
Content marketing,
Personas,
Sales,
Sales enablement content
Effective internal communication is a challenge - and a necessity. Assumptions about informal channels can lead to information gaps. An unclear hierarchical structure may make it hard to establish clear lines of communication. Managing messaging to remote, hybrid, and onsite employees needs to be a priority. Addressing these issues allows information to flow freely.
Leadership sets the tone for organizational communication; leading by example - prioritizing transparent and open communications - is potent. Transparent communication builds trust among team members and strengthens the sense of shared responsibility. Leaders need to provide regular updates, provide insights about their decision-making processes, and be honest about challenges and successes.
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Topics:
Internal communications,
Employee communications,
Employee engagement
The smaller the organization, the more each individual's contribution is amplified. Teams are more tightly knit. Understanding these dynamics is crucial.
Clear communication requires awareness about diverse linguistic nuances and cultural norms. Recognizing, respecting, and adjusting to individuals’ diverse backgrounds – birth nationality and language, years in the country, etc. is critical.
In addition, you must understand and tailor comms to individuals’ communications preferences. Some team members may prefer one-on-one interactions, while others may prefer more formal channels, such as weekly updates. Tailoring messages to accommodate these preferences ensures that information is received and understood.
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Topics:
Internal communications,
Employee communications,
Employee engagement
Measurement is an integral part of the communications process. Before you begin, you need a baseline. How do employees feel about communications? What channels to they prefer? How can you tailor strategies and tactics to drive improvement? Define your key performance indicators (KPIs) as they relate to engagement and satisfaction.
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Topics:
Internal communications,
Employee communications,
Employee engagement
Successfully marketing your cybersecurity solution is not a guessing game. Targeted marketing is like any other targeted activity – where you aim is where you’ll hit. Of course, that’s easier said than done. With hundreds of cyber solutions on the market, it’s difficult to find your security product’s unique niche so you can tailor-fit your message to the right buyers.
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Topics:
Marketing,
Persona,
Audience
Effective, efficient internal communication directly impacts growth and performance. A meaningful, well-defined internal communication strategy enhances connections between employees and the organization; engaged, appreciated employees are more likely to actively participate in communication efforts and contribute to a positive and collaborative work environment. Effective dissemination of strategic goals and providing group credit for achieving milestones builds a sense of community. By investing in internal communication, you can foster a positive, inclusive work culture, improve employee engagement and productivity, and drive success.
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Topics:
Internal communications,
Employee communications
Recently, I spoke with a marketer who had used ChatGPT to revise some content he created; it initially performed in its "regular" way - writing the idea clearly, but being quite redundant. Of course, he had to tweak the prompt to ask it to vary the word choice. Once it did that, it incorrectly stated that the product did X and Y as a single feature. He had then had to "teach it" that those were two separate activities until it provided decent results.
What if he were in a hurry or didn't know enough about the product to understand that the AI created an error that wasn't there before?
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Topics:
Public relations,
Journalist,
News story,
News value,
Timeliness,
Media resources,
Press coverage,
Press release,
Media coverage,
Media,
Brand
Nike’s online community built around its Run+ mobile app not only benefits members through personal training tips and challenges, but also helps the company gain an in-depth understanding of its users’ interests and behaviors.
Online fashion brand Asos’ social followers constantly share content and respond to comments.
Spin Sucks’ 80,000+-strong community’s passion for content marketing has made the brand a leader in the PR and communications industry.
Social media plays a critical role in building a community of loyal customers who can positively impact your brand or business.
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Topics:
Content marketing,
Social media,
Brand,
Customer communications,
Audience,
Messaging,
Personas,
Client relations,
Shared media,
LinkedIn,
Marketing qualified leads (MQL),
Sales qualified leads (SQL),
Twitter/X,
YouTube,
Facebook,
Reputation
Initiating public relations activities, even at the most minimal level, is always beneficial.
Profitable PR, though, requires an investment of time and money to fully realize ROI.
Sending out a press release every month “just because” will get your name out there. Whether it is to the right people remains to be seen.
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Topics:
Public relations,
Press coverage,
Press release,
PR
Thanks for using K2 Global Communications Website Grader Tool. If you haven't, you can access it here.
No matter your score, here are some quick tips to generate more active visits for your existing and potential client base.
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Topics:
Content marketing,
Marketing,
Brand,
Customer communications,
SEO,
Account-based marketing,
Client relations,
Integrated marketing,
Collaborative marketing,
Website