K2 Global Communications - Targeted Customer Communications

Tell Customer Stories with Data for PR & Social Promotion

Written by Larry Kenigsberg | Jul 14, 2025 9:45:00 AM

The rise of AI for content marketing has made it much more difficult to stand out.

Your platforms generate a wealth of data that can be leveraged to create powerful PR and social media campaigns. Data-driven content builds trust and engages your audience. The data not only helps to tell your company’s story but also provides valuable insights that resonate with your audience.

Data-driven content has a distinct advantage: it is grounded in facts and provides value to your audience.Every interaction within your platform tells a story. By analyzing user behavior patterns and engagement data, you will uncover compelling narratives that resonate with your target audience and demonstrate your solution's real-world impact.

By showcasing your data in PR and social media campaigns, you can:

  • Establish your brand as an authority in your industry
  • Offer real, actionable insights to your audience
  • Foster trust by providing transparency and showcasing how your software drives results

PR campaigns are most successful when they tell compelling stories. By leveraging your aggregated data, you’ll be able to present industry-wide trends and patterns. The key lies in transforming the raw data into relatable stories that highlight both challenges and successes, stories that resonate with your target audience and demonstrate your solutions’ impact on businesses across various industries.

Mining for Story Gold

In a competitive media marketplace, generic pitches fall flat. Data-driven insights speak directly to the media – and potential prospects. Your platform contains numerous potential narrative threads:

  • Feature adoption patterns that reveal common business challenges
  • Usage trends that highlight industry-specific needs
  • Support interactions that showcase problem-solving processes
  • User journey data that illustrates transformation stories
  • Success metrics that demonstrate concrete results

Identify the narrative patterns to craft compelling stories, such as common pain points across industry segments. Examine usage patterns, key metrics, and the creative application of features to reveal how companies are addressing their business challenges.

By combining quantitative data with qualitative insights, you’ll be able to create a full “journey,” from challenge to key insights and actionable takeaways.

No matter how technical your industry, make sure what you’re highlighting is clear and concise. Use the right vocabulary based on your audience, but don’t get too “jargony.” Infographics are critical to presenting the story. Make sure you provide relevant context and benchmarks, with relatable examples.

Using data to create news stories is not a one-time event. At minimum it should be quarterly. implement a systematic methodology, monitoring your platform data for potential story ideas to ensure continuous content.

Following the PESO methodology (LINK TO PILLAR PAGE), maximize the impact of your stories within your industry specific media outlets, promotional and advertising content, sales-enablement materials, and social media platforms.

Creating Your Data-focused Pitch

Identify pain points: By analyzing support tickets and usage patterns, you can uncover the most common challenges.

Tailor your pitch: Armed with this knowledge, you can customize your pitch to address the specific needs of each targeted journalist’s key audience. Instead of talking about generic features, highlight how you solve the problems that matter most in the targeted industry.

Make the data digestible for the media: Create press releases, case studies, infographics, articles, and reports that make it easy for journalists to share your findings.

For example, if you’ve analyzed your data and discovered a notable industry trend, such as a sharp increase in software adoption within a certain sector, this could serve as the foundation for a press release.

Furthermore, position your company as a thought leader by using your data to forecast future trends in your industry. Data-driven articles that discusses how a particular sector is transforming will not only highlight your company’s expertise but also generate interest from media outlets and industry analysts.

Social media and your own site are obvious places to maximize the impact of your reports to spark interest and engagement.

Create visuals that highlight key trends, such as feature adoption rates by industry or the impact of your software on business outcomes. Posting quick, eye-catching data facts or statistics can drive engagement and prompt further conversation.

Your data is a goldmine for creating engaging and insightful PR and social media content. By turning raw data into stories, infographics, and social posts, you can provide value to your audience, enhance your brand’s credibility, and drive meaningful engagement. Start leveraging your data today to create content that resonates with your customers and sets your company apart.

Remember, the most powerful stories are those that combine concrete data with human interest. By skillfully weaving together platform analytics and user experiences, you create narratives that not only showcase your solutions’ value but also build lasting connections with your audience.